WELCOME TO QFS @ 08045132383 QFS MANAGEMENT SYSTEMS LLP is founded by a professional management team with extensive knowledge & rich experience of all aspects of the 'Management Systems'. We are interested in what inspires different organisations, what they want and the things that make them tick. That’s why we make so many successful breakthroughs for our clients. Certification is a business process through which a recognized body acting independently with no ties to the parties involved gives written assurance that an organization, meets the baseline requirements set out in a reference standard. This means i.e the customer’s of the organisations are provided a guaranteed level of quality.

This International Standard provides guidance for the design and implementation of an effective and efficient complaints handling process for all types of commercial or non-commercial activities, including those related to electronic commerce. It is intended to benefit an organization and its customers, complainants, and other interested parties.ISO 10002:2014 provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement. The complaints-handling process described is suitable for use as one of the processes of an overall quality management system. Customer Satisfaction shows that your organization cares about customer feedback and receives, manages and resolves customer complaints effectively. Benefits:– Visibility Accessibility Responsiveness Confidentiality Accountability Continual improvement